FAQ - Frequently Asked Questions

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The following are some Frequently Asked Questions:

  1. What businesses can be open right now?
    • All businesses considered essential (as per the Governor's order) as well as those outlines in the Governor's Comeback Plan. See "Reopening Guidance" page for more information
  2. What Social Distancing Requirements are Currently Imposed on Businesses?
    • All businesses included in Weeks 1-5 will be required to operate with physical distancing measures in effect and will also be required to implement efforts to increase sanitation and the use of face coverings. See the links above for the requirements for each industry.
      • In addition to the guidelines outlined by the Governor, all retail businesses permitted to open must continue to follow the requirements of W.Va. 64 CSR 114.These requirements include:
        • No more than 2 members of the public may enter a business per 1,000 square feet of customer floor space at any given time.
        • Businesses of less than 1,000 square feet shall not permit that space to be occupied by more than 5 persons, including employees, at any given time.
        • All businesses should track the number of people who enter and leave to control capacity.
        • Display directives to public at each point of entry


    • All businesses permitted to open (as well as all citizens) should continue to practice social distancing measures, including wearing masks in public, marking areas six feet apart where persons are likely to stand or wait in line, encouraging customers to place an order ahead to allow pick up and payment without entering the business. 


  3. What about Telework?
    • Employers should, to the maximum extent possible, continue to allow employees to work remotely.


  4. What are the “Hot-Spot” restrictions?
    • The Governor removed all counties from the “Hot-Spot” designation on May 18, 2020.As such, there are no additional restrictions at this time.
    • The practice of designating counties as “hot spots” has been replaced by a high alert designation system, which system is based upon the increase in positive test results as it relates to the population of each County. No county has currently been designation as a high alert county. The criteria for high alert is monitored by West Virginia DHHR.


  5.  What restrictions are placed on Out-of-State Travelers?
    • Executive Order 14-20, requiring out-of-state travelers to self-quarantine, was lifted on May 21. The Governor’s guide to safely operating lodging facilities can be viewed here.

*All residents should comply with the Governor’s Safer at Home Order*

Please note that the above is a summary, and may not address all issues.  Additionally, the rules are created by the State government are constantly evolving to meet the needs of the crisis, and therefore may be subject to change or re-interpretation. For additional information please visit https://governor.wv.gov/Pages/default.aspx. Consult with the Board of Health or the Health Department with more specific questions.