Frequently Asked Questions

Print
Press Enter to show all options, press Tab go to next option

Please click on your question below. If you do not see your question, please contact our office and we would be happy to assist you.

Obtaining an Address

  • I am having a house built on my lot. How do I receive an address for my house?
  • I own a piece of property without a house or building on the lot. Do I need an address for the property?
  • Does my barn/workshop need to have an address?
  • How can I find ownership of a property?

Verifying an Address

  • The DMV needs verification of my address in order for me to obtain a new drivers license. What do I do?
  • Who do I need to inform of my new address?
  • Why can't I find my house using my GPS unit or an Online Mapping Service?

Displaying an Address

  • Do I need to display my address?
  • How should I display my address?

Road Naming

  • When does a road need to be named?
  • My construction company is building a subdivision in the county. How do the roads being built get assigned names?

Street Signs

  • What types of signs can I use on my property?
  • Our street sign has been badly damaged. What do I do?

Obtain Map/Data

  • How can I get a current up-to-date map that shows all the roads in the County?
  • How can I purchase digital data for the County?

Obtaining an Address

I am having a house built on my lot. How do I receive an address for my house?

A physical address will not be assigned to a structure until the foundation has been inspected and approved by the Department of Engineering. The Department of Engineering provides a list of all building permits with approved inspections for new structures to our office on a weekly basis.

Once our office receives the building permit, an Addressing Specialist visits the building site and using a Trimble GeoXT handheld Global Positioning System (GPS) unit, takes GPS coordinate readings, submitting the data for mapping and addressing. The GIS Technician then inserts the new structure data into the County’s mapping system and assigns the structure a physical address. This process can take about a week. (For more information on how a physical address is assigned, please click here.)

Once the structure has been added to the mapping system, our office will send an address verification letter to the developer/owner stating the new address. Due to a recent policy change, the physical address must be posted on the structure in order to pass final inspection.

I own a piece of property without a house or building on the lot. Do I need an address for the property?

No, only structures are assigned a physical address. Empty lots will not have an address assigned until a structure foundation is in place.

Does my barn/workshop need an address?

Outbuildings are not typically considered addressable structures, but will be reviewed per ordinance and policy to determine if telephone, utilities, or other reasons cause the outbuilding to require a physical address. To view our guideline on addressable structures, please click here.

How can I find Ownership of a Property?

Our office does not provide ownership information of individual properties. To find that information, you need to contact the Jefferson County Tax Assessor’s Office at assessor@jeffersoncountywv.org or (304) 728-3224.   Subscribing to their mapping website is recommended if you frequently need to verify parcel ownership. You may need to provide tax information (District, Map, and Parcel of the property) for location purposes. That information can be provided by our office if given a street address.


Verifying an Address

The Department of Motor Vehicles needs verification of my address in order for me to obtain a new drivers license.  What do I do?

If you own your home, the DMV can contact our office while you are there getting your driver’s license. We will verify your address through proper tax documentation, and then fax a letter of address verification to the Department of Motor Vehicles. You may also contact or come to our office located at 116 E. Washington Street, Suite 201, Charles Town, WV to receive a letter of address verification prior to going to the Department of Motor Vehicles. 

Please note: Due to a change in our ordinance, we can only provide address verification letters to the owner of a property. If you are a renter, our office can no longer provide you with a proof of residency. For a list of accepted residency documents, see the WV DMV website. The DMV can also provide an Affidavit of WV Residency which you and your landlord can fill out as proof of your residency.

If your current driver’s license displays a Post Office Box as your address, you will need to provide the DMV with your new physical 9-1-1 address and be issued a new driver’s license.

Who do I need to inform of my new address?

You need to notify parties with whom you correspond that your address has changed. If you receive rural delivery of mail, the Post Office will only deliver mail to your old address for one year from the effective date of your address change.

The parties that you should notify may include:

  • Utility Companies (Electric / Gas / Cable / Satellite TV / Broadband Internet)
  • Telephone Company (change of address is possible through your monthly bill if Frontier customer)
  • Mortgage Company
  • Insurance Companies
  • Department of Motor Vehicles
  • Jefferson County Tax Office
  • Jefferson County Assessor Office
  • Credit Card Companies
  • Magazines/Newspapers and Periodicals

Why can’t I find my house using my GPS Unit or an Online Mapping Service?

There are two major data providers in GIS, GPS, and internet Mapping Services: Tele Atlas (owned by TomTom) and NAVTEQ (formerly Navteq). These providers generally purchase their data from local agencies, such as our office. If either supplier purchases our data, it may take them 3-6 months to verify and incorporate it into their databases. Then it may take an additional 3 months or more for their clients to purchase their data and update their GPS or web mapping products.

Emergency Services in Jefferson County use only our data for their mapping system. If your GPS unit or online mapping service cannot find your house, this does not mean that Emergency Services will not be able to locate you in an emergency situation. To verify if your residence or business is located properly on our map, please contact our office at (304)724-6759.


Displaying an Address

AddressPhotos006_2
AddressPhotos010_2
IMG_0927_2
IMG_0929_2
IMG_0934_2
IMG_0955_2
IMG_0967_2
IMG_0968_2
IMG_0971_2
IMG_0972_2

Do I need to display my address?

The County ordinance states that every structure must have their address properly displayed. A resident must display their number on their house near their front door. If the front door is farther than 50 feet from the road, the address must be displayed at the end of the driveway as well as at the front door. Details for how to display your address can be found in the Jefferson County E9-1-1 Addressing Ordinance. This ordinance is enforceable by fine.

How should I display my address?

A resident must place their address on their house at or near their front door, and at the end of their driveway if they are farther than 50 feet from the road. You should display it so that it is visible coming from any direction. You should also place the numbers on your mailbox if you receive your mail in a traditional mailbox and not a cluster unit.

Here are some details from the ordinance:

  • Residential Structure – Each primary structure shall display the physical address number assigned to that structure. The numbers shall be in Arabic numerals at least three (3) inches in height, and of a durable and clearly visible material. The numbers shall be placed on, above, or at the side of the main entrance so the number is clearly visible from the road. Whenever a residence entrance is greater than fifty (50) feet or is not clearly visible from the road, a number shall also be placed along a driveway or property entrance. Address numbers are to be a contrasting color to the background on which they are mounted.
  • Commercial and Industrial Structure – Address numbers for commercial and industrial structures shall be at least six (6) inches in height. The number shall be placed on, above, or at the side of the main entrance to the structure when possible. If such number is not clearly visible from the road, the number shall be placed along a driveway or on a sign visible from the road. Address numbers are to be a contrasting color to the background on which they are mounted.
  • Apartments and Similar – The physical address number assigned to the building shall be displayed on the assigned structure and at least six (6) inches in height. Numbers and/or letters for individual apartments or units within these complexes shall be displayed on, above, or to the side of the main doorway of each apartment or unit.
  • Mobile Home Park and Similar – The address number assigned to a trailer within an organized trailer park shall be one address number for the trailer park with each trailer assigned a lot or space number (ex: 106 County Lane Lot 5). The lot or space number must be posted and permanently affixed to the lot identifying the lot or space number. The main address to the trailer park must be posted at the entrance of the park. Address numbers are to be a contrasting color to the background on which they are mounted.

Road Naming

When does a road need to be named?

Any road or right-of-way utilized by three (3) or more houses/structures needs to be named. A Road Name Petition Form must be completed by the owners of any property adjacent to the right-of-way and submitted to our office.

The person building the third structure or the person(s) requesting the road name is responsible for the costs associated with the installation of the street sign. Our office can calculate the exact costs of signage to provide to the person responsible for payment. Once payment is received, our office will take care of having the sign properly installed to the appropriate standards.

My construction company is building a subdivision in the county. How do the roads being built get assigned names?

You will need to obtain a Subdivision Name Reservation Form and a Road Name Reservation Form from our office. Please select the proper form for the location you are building (an incorporated City versus unincorporated County). Once you have completed these forms, if you are building in the unincorporated County and are subject to County Plat Approval, submit the forms to the Departments of Planning and Zoning. They will approve or reject the name(s) and pass it on to our office for final approval. If you are in an incorporated city, print out the proper Road Name Reservation Form associated with that city, and submit it to that City for approval. Once the City approves the submission, they will forward it to our office for final approval. Once the approval process is complete, our office will send out a letter informing you of what was approved or rejected.


Street Signs

What types of signs can I use on my property?

Generally, our office will not interfere with any sign you wish to put on your property. We will only become involved when the sign could be causing confusion for emergency services or other citizens. Any sign that looks like a regular street sign should not be placed close to the road, where it could be confused for an actual road name. If this should occur, you may be asked to remove the confusing sign.

Our office also does not allow any signs to be attached to County street signs. Stop signs, Children Playing signs, and all other signs should be attached to their own pole and should not be blocking visibility of the County street sign. Violation of this rule may result in a fine.

Our street sign is missing or has been badly damaged. What do I do?

Please fill out the Street Sign Damage Form or contact our office by calling (304)724-6759. Please be prepared to provide the following information:

  • Your name
  • Your telephone number
  • Name of the road
  • Name of the intersecting road
  • What color is the sign? Green or Brown
  • Does the sign display both roads or only one road?
  • How was the sign damaged (If known)?
  • Is the sign still at that location?
  • What part of the sign was damaged? The whole sign? Blade? Post? Anchor?

Obtain Map/Data

How can I get a current up-to-date map that shows all the roads in the County?

Our office produces an up-to-date detailed Mapbook of Jefferson County. Like an atlas you would by at your local gas station or book store, a Mapbook is a map in book format that contains various data including roads, addresses, water bodies, etc. Included in the Mapbook is a Road Roster, which is a listing of all roads in the county and the page on which they appear.

Mapbooks are available for download or in hard copy format through our office. Hard copy formats are in black-and-white and can be purchased for a cost of $75.

How can I purchase digital data for the County?

Our office has layers of data available using a projection of NAD83 State Plane WV North FIPS 4701 Feet. Layers are available in .shp or .gdb format and include the entire county. To purchase a dataset, please complete the Jefferson County Mapping & Addressing Digital Data Order Form as well as the Data Usage Agreement Form and mail them, along with payment, to our office. A list of available layers is included on the Digital Data Order Form.

Please note: our office does not have parcel information.  If you would like parcel information, please contact the Jefferson County Tax Assessor’s Office at (304)728-3224.

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Flash Player QuickTime Windows Media Player Microsoft Silverlight Word Viewer Excel Viewer PowerPoint Viewer